I. Terms and Conditions 🤝

Welcome

Welcome to TAORESS.
By accessing or using this website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase or using our services.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
If you do not agree with these terms, please refrain from using this website.

2. Products and Services

Spiritual Products

TAORESS offers spiritual products such as crystals, symbolic objects, and Feng Shui remedies.
All items are carefully sourced and prepared with respect to traditional metaphysical practices.

These products are intended for spiritual and metaphysical purposes only and should not be interpreted as medical, psychological, financial, or legal advice.

Consultation Services

Our consultation services provide guidance based on traditional Chinese metaphysical systems and Taoist philosophy.

Consultations are intended to provide insight and personal guidance, and should not be considered professional medical, legal, or financial advice.

3. User Responsibilities

Personal Use

You agree to use this website for lawful and personal purposes only.

Account Information

If you create an account, you agree to provide accurate and complete information and to maintain the confidentiality of your account credentials.

4. Orders and Payment

Payment

All prices are listed in the applicable currency and payments are processed through secure payment channels such as credit cards or PayPal.

Order Confirmation

After placing an order, you will receive an email confirmation.
Order confirmation does not guarantee final acceptance until the order has been processed.

Shipping

We ship products internationally.
Please refer to our Shipping Policy for details regarding delivery and processing.

5. Returns and Refunds

Damaged Items

If your order arrives damaged, please contact us within 72 hours of delivery with clear photos of the product and packaging.
We will arrange a replacement or suitable solution.

Exchanges

In certain situations, exchanges may be accepted within 7 days, but customers are responsible for return shipping costs.

Due to international shipping expenses, returns are generally discouraged unless necessary.

Custom Spiritual Items

Custom-made or spiritually prepared items such as:

• Talismans

• Ritual objects

• Activated bracelets

• Personalized metaphysical services

are non-refundable and non-exchangeable once prepared.

These items are created specifically for each customer and cannot be reused or resold.

6. Limitation of Liability

TAORESS is not responsible for any damages, losses, or liabilities resulting from the use of our products or services.

All products and consultations are used at the customer's own discretion.

7. Privacy

Your use of this website is also governed by our Privacy Policy.

8. Governing Law

These Terms and Conditions are governed by the laws of Hong Kong.
Any disputes arising from the use of this website will be subject to the jurisdiction of Hong Kong courts.

9. Changes to Terms

TAORESS reserves the right to modify these Terms and Conditions at any time.
Updated versions will be posted on this page.

II. Privacy Policy 🔐

At TAORESS, your privacy is important to us.
This Privacy Policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Personal Information

When you register, place an order, or book a consultation, we may collect information such as:

• Name

• Email address

• Shipping address

• Phone number

• Payment information

Usage Data

We may collect technical data including:

• IP address

• Browser type

• Pages visited

• Time spent on the site

2. How We Use Your Information

Your information may be used to:

• Process orders and consultation bookings

• Improve our services and website functionality

• Send service-related communications

• Provide customer support

If you opt-in, we may send occasional updates or promotions.

3. Data Protection

We implement appropriate security measures to protect your personal information.

However, no internet transmission can be guaranteed to be completely secure.

4. Sharing of Information

We do not sell or rent your personal information.

Your data may be shared with trusted service providers such as:

• Payment processors

• Shipping companies

• Consultation providers

only to the extent necessary to complete services.

5. Cookies

We use cookies to improve website functionality and analyze traffic.

By continuing to use our website, you consent to the use of cookies.

You may adjust cookie settings through your browser.

6. Your Rights

You have the right to:

• Access your personal data

• Request corrections

• Request deletion of your data

• Opt out of marketing communications

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those sites.

8. Changes to Privacy Policy

This policy may be updated periodically.
Any updates will be posted on this page.

9. Contact Us

If you have any questions regarding this policy or your personal data, please contact:

Email: graceyip@primewind.cn

Company Information

TAORESS is operated by Prime Wind Co., Ltd.
Registered in Hong Kong.

© Copyright

© 2025 TAORESS. All rights reserved.